EMPREGO TRAVEL U TOURISM CUSTOMER LISBOA, LISBOA

Documenting all customer inquiries... troubleshooting and resolving customer issues... at least 12 months of customer support experience in a contact centre...

Proactively identify opportunities to enhance the customer experience in the travel and hospitality industry... consistently achieve and maintain high customer satisfaction...

Ability to quickly switch between various customer channels like phone and e-mail communications... the customer experience department is also a crucial link between...

Providing customer training... goal driven with customer orientation and team leadership... attending technical meetings with partners, customer or other companies...

customer relationship management and digitized processing of clients focused on services such as: traveling (pre-departure travel, personal assistance, medical travel...

Monitor adherence to travel policies and guidelines... collaborate with cross-functional teams to streamline travel processes and enhance efficiency...

* monitor adherence to travel policies and guidelines... * collaborate with cross-functional teams to streamline travel processes and enhance efficiency...

Data analysis and insight generation: dive deep into performance metrics and customer feedback... the goal is to foster continuous improvement in service quality...

Ensuring high level of customer satisfaction... your responsibilities and impact as customer support/back-office will be... knowledge of the value and impact that...

Ensuring high level of customer satisfaction... your responsibilities and impact as a sales or customer service representative will be... your future company...

Proven experience in hospitality or tourism is a plus... a passion for providing excellent customer service and creating memorable experiences...

customer success manager (m/f) – hybrid (lisbon)... • specific experience leading large, global company customer relationships... • at least 5 years of experience...

O que procura nos candidatos do you want to belong with the customer service team and help to build the world’s most loyal travel community? are you  portuguese...

Do you want to belong with the customer service team and help to build the world’s most loyal travel community? are you  spanish  native or fluent with strong ...