EMPREGO TEAM LEAD CUSTOMER OPERATIONS LISBOA, LISBOA

* customer service analytics & reporting: * play an active role in developing customer service analytics to improve decision-making... * operational support & escalation:...

Monitor and report on key performance indicators (kpis) including ticket resolution times, customer satisfaction, and team performance... we have recently integrated several...

Responsible for fleet management and liaising and communicating with the main fleet stakeholders: the global fleet manager, the procurement team and the overheads...

Our client, a world leader in sports betting and gaming entertainment is looking for a german speaking customer service team leader to join their team in lisbon! **requirements:** -...

• integração na nossa equipa de customer care responsável pelo apoio e suporte à nossa rede de parceiros, o que nos permite realizar o nosso propósito: better management...

Understands the organizational and customer success strategy... technical relevance · grows technical aptitude and industry awareness to translate customer interactions...

Preferred experience in network operations or on field operations... exceptional customer service and confident communication skills, customising your interaction...

• personalized support from your team... • team management: proven ability to lead and manage a cybersecurity team, including experience in developing shift schedules...

We are looking for a technical lead to join our team... o it operations manager; sitereliability engineer lead; platform engineer lead; production support lead;...

Descripción del puesto: contract operations manager lisbon, portugal close date: 20th march about the role join our dynamic team as a contract operations manager...

Our dynamic team is motivated by real-world problem-solving and customer-centric innovation... advise on strategies for multichannel activities, including personalization...

The customer lifecycle data steward sits within the global data management team, and will be reporting directly to the customer lifecycle supervisor...

lead tracking, reporting)... customer solutions expert (germanspeaker)... troubleshooting customer issues and providing suitable solutions... ) is an advantage...

* lead change management processes for servicenow enhancements, minimizing disruption to operations... change management, continuous improvement & innovation * lead...

Communicate and escalate contractual and/or payment challenges to leadership team... the team delivers on key initiatives and capabilities to support r&d...

O it operations manager; site reliability engineer; platform engineer lead; production support lead; devops team lead; infrastructure lead; cloud operations lead...

This role involves working closely with the support team to efficiently answer customer inquiries and resolve issues... lead tracking, reporting) familiarity with...