EMPREGO SUPPORT ESCALATION ENGINEER SHAREPOINT LISBOA, LISBOA

Your role: as a technical support engineer, you will: * provide exceptional technical support to enterprise customers via phone and web-based channels...

How can you help us? as 1st level support provide technical support to portugal based end-users (in portuguese) by identifying problems, researching and answering...

* escalation protocols: be proactive about escalating issues to management when necessary... by balancing these elements, you can ensure you deliver the exceptional...

Mission as a system engineer , you will ensure the operational it infrastructure is maintained at the highest standards... you will work with your it colleagues...

Mission as a system engineer you will ensure the operational it infrastructure is maintained at the highest standards... you will work with your it colleagues and...

Mission as a system engineer you will ensure the operational it infrastructure is maintained at the highest standards... responsibilities taking ownership of customer...

* taking actions to resolve issues to the business, escalating the process as necessary per established escalation policies... our array of career growth programs...

Understand customer requests and match to colt’s product offering with sales and sales engineer support... support the measurement of customer happiness and drive...

Mission as a database administrator (2nd line support engineer), you will ensure the operational it infrastructure is maintained at the highest standards...

What you will need to be succeed to be succeed as an it service desk consultant you will need: ict and mcsa/mcse certifications (nice to have); + 2 years of hands-on...