EMPREGO SENIOR CUSTOMER EXCELLENCE MANAGER LISBOA, LISBOA

The customer success manager will serve as the trusted & strategic advisor to key executive-level stakeholders within their assigned portfolio of accounts...

customer-centric: deep passion for customer service, committed to understanding and addressing customer needs... ensure customer satisfaction across matrixed stakeholders...

·      serve as a backup to the senior manager of customer finance/regional customer finance lead... ·      support the customer finance team...

·      serve as a backup to the senior manager of customer finance/regional customer finance lead... your mission: ·      support the customer finance team...

Bosch service solutions develops and delivers customer experience, mobility and monitoring solutions for companies and their customers...

You should be comfortable in an "all hands on deck" environment, love solving problems, thrive in a startup culture, and be passionate about customer experience...

We are convinced that diversity contributes to the creativity, dynamism and excellence of our organization... close deals: develop proposals, negotiate contracts...

* customer service analytics & reporting: * play an active role in developing customer service analytics to improve decision-making... * supporting the kpi dashboards...

Support the measurement of customer happiness and drive customer satisfaction upwards... deliver a professional level of customer experience through excellence in...

Respond to customer inquiries ensuring the highest levels of customer service are delivered to both our consumers and partners through several channels...

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