EMPREGO MULTINATIONAL COMPANY REQUIRES CUSTOMER LISBOA, LISBOA

* balance customer service needs with company financial objectives, serving as an intermediary with carriers as needed... * customer service analytics & reporting:...

You are customer and quality oriented... ensuring customer satisfaction and providing the best interaction within the customer service department...

Providing customer training... goal driven with customer orientation and team leadership... attending technical meetings with partners, customer or other companies...

This role requires full proficiency in dutch... requirements * you preferably have experience in customer service... this position requires availability from monday...

* share feedback and insights to help improve products and customer experience... this role requires strong consultative sales skills, adaptability, a client-focused...

The company constantly innovates to provide efficient and technologically-advanced solutions in aerospace, defence, and connected services...

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the company's success, reputation...

* handling challenging and politically charged customer situations... you will own, troubleshoot and solve customer technical issues... * you develop specific technical...

* send to the customer reconciliation debt letters monthly... * customer bad debt analysis (including documentation), post bad debt provision when appropriate...

* validate company data on official sites, adhering to country and company * regulations... * strong customer focus, results and quality orientation...

This job position requires a high curiosity mindset in order to provide not only data analysis but also business analysis and applicable recommendation...

* develop and maintain documentation for mdm policies and processes, adhering to country and company regulations... * at least 5 year experience in master data management...

* ensure team compliance with company policies and procedures... leadership responsibilities: * acts as a catalyst in a company who directs the team towards achieving...

* support of improvement processes from internal / external and customer complaints * application of quality management methods e... * a hybrid working model, allowing...