EMPREGO LISBON DANISH CUSTOMER AGENTS LISBOA, LISBOA

Do you want to contribute to an outstanding customer representative service?  are you  danish  native or fluent with strong  english  communication skills?  looking...

We are looking for dutch speaking customer care agents that support customers by optimizing our social media, email and phone communication platforms!your responsibilities:...

Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation...

And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement...

You'll be based in - lisbon | pt time zone and will collaborate daily with the entire customer experience teams in the usa and france... we offer a hybrid work arrangement...

Data analysis and insight generation: dive deep into performance metrics and customer feedback... the goal is to foster continuous improvement in service quality...

College degree in education, hr or directly related field (preferable) experience as trainer/learning specialist in bpo at least 2 years of customer service or technical...

Track customer returns appropriately... then we would love to hear from you! we are currently searching for a warehouse & distribution supervisor for our team in...

Minimum of 6 months working in bpo production or comparable customer service  should be at least one certified/finalized professional education previous teaching...

Minimum of 6 months working in bpo production or comparable customer service  should be at least one certified/finalized professional education   benefits...

Provides feedback to training department about issues arising from monitoring which have to be picked up when new agents are going to be trained acts at least half...