EMPREGO HEAD OF CUSTOMER EXPERIENCE LISBOA, LISBOA

You'll be part of an enthusiastic, highly motivated team of 800+ catawikians... most of our employees are within commutable distance of one of our office locations...

experience of managing end-to-end business central implementations... providing customer support as required... solid understanding of financial concepts...

Demonstrated experience building and managing high-performing marketing teams...  what are we looking for? 7+ years of experience in marketing roles, with at least...

The head of interactions is a very special role at critical techworks, as it embodies some of our core values... join critical techworks on our journey of innovation...

Years of experience in marketing roles, with at least 3 years in a leadership position... as the head of marketing, you will be responsible for leading and executing...

Competitive salary based on demonstrated experience... experience in patent applications and collaboration with academic institutions... opportunity to make a significant...

Previous experience in customer service is a plus... management of complaints and incidents with orders... possibility of career advancement and “causing impact”...

experience in a manufacturing environment... high sense of responsibility, initiative, and organization... good command of excel and erp for controls...

Documenting all customer inquiries... at least 12 months of customer support experience in a contact centre... daily meal allowance of €7... whether it’s soft troubleshooting...

Understands the organizational and customer success strategy... supports the identification and mitigation of customer blockers by leveraging (company name) solutions...

Support the measurement of customer happiness and drive customer satisfaction upwards... work closely with other colt teams to support the in-life experience of...

Our global team is united by a strong sense of community and passion for improving the digital experience of our users... our office is located in the centre of...

Wide proven experience of remote support, collaborating with customers, partners, and internal teams... exceptional customer service and confident communication...

* determine the timing and content of touch points for customer facing teams along the customer journey, to drive optimal adoption, net promoter score and satisfaction...