EMPREGO GERMAN TECHNICAL SUPPORT SPECIALIST LISBOA, LISBOA

Your responsibilities and impact working in technical support specialist will be... assisting users with pre-sales, general inquiries and technical support issues...

Your responsibilities and impact as a technical support agent will be... assist users with pre-sales, general inquiries, and technical support issues via phone/email/social...

Assist users with pre-sales, general inquiries and technical support issues via phone/email/social media channels... you have no troubles with writing in german...

How familiar are you with remote support tools, and can you provide an example of a time you successfully resolved a technical issue remotely?...

Able to work with non-technical customers and technical customers alike... basic technical background in engineering for tcp/ip | networks (switching, routing)...

This job offer will be a great opportunity to be part of its excellence team, in an amazing country some of the position’s requirements and responsabilities: proficiency...

What we’re looking for… the ideal candidate is a multilingual customer support professional with rich technical skills and experience in supporting iot/telematics...

Job description: your contribution to something big: * respond to all calls, emails and common requests for technical 1st level support * analyse technical problems...

Our service includes 24/7 monitoring, expert verification and response, customer care, service and maintenance services, and professional technical support...

This is an exciting role where you guide your customers through different options and troubleshoot any technical issues they experience... althought this is a multi-channel...