EMPREGO FINANCE CUSTOMER SUPPORT WORK LISBOA, LISBOA

customer service strategy: contribute to the development and execution of our customer service strategy to achieve targeted customer experiences...

work with the customer support specialists on escalated tickets... work with the customer support specialists on escalated tickets... able to work to targets (sla’s)...

Able to work to targets (sla’s)... strong work ethic and ability to work efficiently and effectively with minimal supervision... able to work in an omnichannel environment...

About the role: our customer customer team is here to deliver first-class support in a simple, effective, and timely manner to our growing (company name) community...

Documenting all customer inquiries... troubleshooting and resolving customer issues... at least 12 months of customer support experience in a contact centre...

Your mission: ·      support the customer finance team... ·      hybrid work model... ·      serve as a backup to the senior manager of customer finance/regional...

work closely with other departments (e... ensure that all technical support agents have the proper training and knowledge base to handle customer requests effectively...

Identify and recommend improvements for automated and self-service support tools to enhance customer autonomy... address customer inquiries and manage communications...

·      hybrid work model... ·      keep customer master records up to date... ignite your career as a customer finance associate! we are seeking a highly motivated...

Descripción del puesto: dutch-speaking sales, marketing, customer support & content moderation roles in lisbon, portugal are you ready for an exciting opportunity...