EMPREGO ESCALATION AND INCIDENT MANAGER LISBOA, LISBOA

* negotiation and conflict resolution skills... we develop networks that supply our cities with light and heat intelligently and we know our way around automation...

• receiving and documenting incident reports, prioritising, and categorising incidents according to severity and impact... • communicating with stakeholders and...

The program manager must exhibit the ability to influence managers and their teams and drive collaboration and alignment... the program manager may drive or support...

Reporting and documentation: prepare and present regular performance and quality service reports to clients and management, focusing on continuous improvements...

You'll be responsible for customer onboarding, increasing user acquisition and engagement, ensuring retention and uncovering and closing upsell opportunities...

We're curious, funny, radically honest, yet kind, and thrive on collaboration and transparency... collaborate closely with the account management team to negotiate...

* develop, conduct, and participate in cyber incident response exercises... * conducting key incident management activities, including creating effective incident...

* a motivated and fun crew to grow and build and shape the gbs together... * identify trends and opportunities to improve user experience and web performance...

Automation and monitoring: develop and maintain automation scripts and tools to enhance system efficiency and reduce manual intervention... ansible, terraform)...

Join (company name) and you'll feel like you belong, are included and can thrive... inclusion and diversity link closely with our values, and together we're nurturing...

You will partner with the global reseller content manager to drive the reseller content direction, creation, and delivery and ensure content is on-time and meets...

Strong communication and collaboration skills... aws, azure, google cloud) and virtualization technologies... familiarity with containerization and orchestration...

Strong communication and collaboration skills... python, bash, go, lua) and automation frameworks... aws, azure, google cloud) and virtualization technologies...

Understands (company name) technology and services... understands the organizational and customer success strategy... technical relevance · grows technical aptitude...

* connect with your community: participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events...

Understand business needs, analyse, and define priorities in business and technical context and create functional and technical specifications...

Understanding of networking technologies and products... the company supports diversity and inclusion in the workplace and has signed diversity charter...