EMPREGO ESCALATION AND INCIDENT MANAGER LISBOA, LISBOA

* communication: excellent interpersonal and communication skills; persuasive, diplomatic, and direct... * m&a due diligence: provide scientific and technical expertise...

The program manager must exhibit the ability to influence managers and their teams and drive collaboration and alignment... the program manager may drive or support...

Develop and analyze functional and technical specifications... fluent knowledge of portuguese and english (spoken and written)... coordinate and evaluate projects...

Quality and continuous... * monitor tickets and ensure escalation when needed... * build and maintain strong internal network, and support actively business projects...

You'll be responsible for customer onboarding, increasing user acquisition and engagement, ensuring retention and uncovering and closing upsell opportunities...

We're curious, funny, radically honest, yet kind, and thrive on collaboration and transparency... collaborate closely with the account management team to negotiate...

* a motivated and fun crew to grow and build and shape the gbs together... * excellent analytical and problem-solving abilities... * supervises system backup processing...

Conduct incident and anomaly analysis and follow the issues until resolution with kelia provider... fluent in english and french... culture of proximity and transparency...

Your ideas and needs are heard and valued by us!... responsibilities: main functions for run activity: monitor the production of night treatments; conduct incident...

* a motivated and fun crew to grow and build and shape the gbs together... * identify trends and opportunities to improve user experience and web performance...

Automation and monitoring: develop and maintain automation scripts and tools to enhance system efficiency and reduce manual intervention... jenkins, gitlab ci)...

Join (company name) and you'll feel like you belong, are included and can thrive... inclusion and diversity link closely with our values, and together we're nurturing...

Strong communication and collaboration skills... aws, azure, google cloud) and virtualization technologies... familiarity with containerization and orchestration...

Strong communication and collaboration skills... aws, azure, google cloud) and virtualization technologies... python, bash, go, lua) and automation frameworks...

Strong communication and collaboration skills... proven track record in incident management, root cause analysis, and preventive measures... familiarity with containerization...