EMPREGO ENGLISH TECHNICAL CUSTOMER SUPPORT LISBOA, LISBOA

Fluent in french and english... train and proactively support clients in mastering the platform... want to be part of an innovative company as a customer support?...

Want to be part of an innovative company as a customer support? we are looking for french and english speakers to join our client in lisbon! responsabilities:...

For that you will need: a fluent portuguese (c2) and english (c1/c2); a professional technical background of at least 1 to 2 years (preferably in security and systems...

Work with the customer support specialists on escalated tickets... work with the customer support specialists on escalated tickets... preferred experience in network...

Proven experience leading teams in a 24/7 technical support or helpdesk setup... ensure that all technical support agents have the proper training and knowledge...

About the role: our customer customer team is here to deliver first-class support in a simple, effective, and timely manner to our growing (company name) community...

Maintain customer data up to date on internal systems (crm, ticketing, technical tools, etc...   role: the customer support specialist, must provide a turnkey support...

You are customer and quality-oriented... ensuring customer satisfaction and providing the best interaction within the customer service department...

Documenting all customer inquiries... troubleshooting and resolving customer issues... fluency in english (written and spoken)... administrative support with registration...

Inbound/ outbound support -chat support - to ensure high quality customer support to its clients... descrição do emprego: italian customer support representative...