EMPREGO CUSTOMER TECHNICAL SUPPORT LISBOA, LISBOA

Work with the customer support specialists on escalated tickets...   work with the customer support specialists on escalated tickets...   strong work ethic and ability...

Proven experience leading teams in a 24/7 technical support or helpdesk setup... ensure that all technical support agents have the proper training and knowledge...

Maintain customer data up to date on internal systems (crm, ticketing, technical tools, etc...   role: the customer support specialist, must provide a turnkey support...

About the role: our customer customer team is here to deliver first-class support in a simple, effective, and timely manner to our growing (company name) community...

Your role: as a technical support engineer, you will: * provide exceptional technical support to enterprise customers via phone and web-based channels...

technical skills required your technical skills provide a solid foundation for delivering exceptional support in an enterprise environment... ) and their uses...

Documenting all customer inquiries... troubleshooting and resolving customer issues... at least 12 months of customer support experience in a contact centre...

Interaction to the individual customer personalities and contexts... the technical support specialist engineer must provide a turnkey support role to all installed...

Inbound/ outbound support -chat support - to ensure high quality customer support to its clients... descrição do emprego: italian customer support representative...