EMPREGO CUSTOMER SUPPORT WORK FOR LISBOA, LISBOA

Wettbewerbsfähiges gehalt (14 monatliche zahlungen pro jahr) + monatlicher leistungsbonus + essenszuschlag + transportkostenzuschuss feste arbeitszeiten von montag...

* wettbewerbsfähiges gehalt (14 monatliche zahlungen pro jahr) + monatlicher leistungsbonus + essenszuschlag + transportkostenzuschuss * feste arbeitszeiten von...

What we’re looking for... customer response management: be a key member of our iso-compliant customer response centre, delivering integrated support for all business...

Documenting all customer inquiries... troubleshooting and resolving customer issues... at least 12 months of customer support experience in a contact centre...

work with the customer support specialists on escalated tickets... work with the customer support specialists on escalated tickets... able to work to targets (sla’s)...

* experience in managing support tickets throughout the entire support lifecycle from initial customer inquiry to triage and reproduction, writing bug reports for...

Able to work to targets (sla’s)... strong work ethic and ability to work efficiently and effectively with minimal supervision... able to work in an omnichannel environment...

Providing customer training... work experience in a similar function... this role involves elaborating the specific design for customer projects based on the project...

work closely with other departments (e... ensure that all technical support agents have the proper training and knowledge base to handle customer requests effectively...

What’s in it for you?... do you want to work for a global player in smart lighting solutions?... you are motivated and committed to your work...

Identify and recommend improvements for automated and self-service support tools to enhance customer autonomy... address customer inquiries and manage communications...

for international candidates... what’s in it for you?... be a first point of contact for resolving escalated customer inquiries, complaints, and technical issues...

What’s in it for you?... you are motivated and committed to your work... you are looking for a job opportunity abroad... do you want to work for an american multinational...

Inbound/ outbound support -chat support - to ensure high quality customer support to its clients... descrição do emprego: italian customer support representative...