EMPREGO CUSTOMER SUPPORT REMOTE IN LISBOA, LISBOA

remote provisioning & support: provide remote provisioning and support for customer service requests, including managing complex sla solutions...

Work with the customer support specialists on escalated tickets...   work with the customer support specialists on escalated tickets... empowering customers by promoting...

Role: the customer support specialist, must provide a turnkey support role to all hoist installed  base customers, on the multiple platforms/services hoist hosts...

Documenting all customer inquiries... troubleshooting and resolving customer issues... at least 12 months of customer support experience in a contact centre...

Inbound/ outbound support -chat support - to ensure high quality customer support to its clients... descrição do emprego: italian customer support representative...