EMPREGO CUSTOMER SUPPORT EXPERT FOR LISBOA, LISBOA

Wettbewerbsfähiges gehalt (14 monatliche zahlungen pro jahr) + monatlicher leistungsbonus + essenszuschlag + transportkostenzuschuss feste arbeitszeiten von montag...

* wettbewerbsfähiges gehalt (14 monatliche zahlungen pro jahr) + monatlicher leistungsbonus + essenszuschlag + transportkostenzuschuss * feste arbeitszeiten von...

What we’re looking for... customer response management: be a key member of our iso-compliant customer response centre, delivering integrated support for all business...

Documenting all customer inquiries... troubleshooting and resolving customer issues... at least 12 months of customer support experience in a contact centre...

Work with the customer support specialists on escalated tickets...   work with the customer support specialists on escalated tickets...   strong work ethic and ability...

* experience in managing support tickets throughout the entire support lifecycle from initial customer inquiry to triage and reproduction, writing bug reports for...

Organize and make change requests for our customers...   role: the customer support specialist, must provide a turnkey support role to all hoist installed  base...

Ensure that all technical support agents have the proper training and knowledge base to handle customer requests effectively... proven experience leading teams in...

Providing customer training... this role involves elaborating the specific design for customer projects based on the project requirements... ensuring design, implementation...

Inbound/ outbound support -chat support - to ensure high quality customer support to its clients... descrição do emprego: italian customer support representative...