EMPREGO CUSTOMER SERVICE EXPERTS NEEDED LISBOA, LISBOA

* customer service analytics & reporting: * play an active role in developing customer service analytics to improve decision-making... * supporting the kpi dashboards...

Proven customer service experience in a similar role (insurance industry experience is a plus)... position overview: as a customer service representative, you will...

Maintain detailed records of customer interactions to ensure quality service and efficient follow-up... creation and management of newsletters customer service:...

Your new role: as part of a dynamic and growing team, you’ll have the chance to make a meaningful impact as a customer service data & price update management in...

About the role: - handles customer data base updates such as customer master data and pricelist maintenance... are you a german speaker looking for a new opportunity...

customer relationship * build and maintain strong operational customer relation... * monitor tickets and ensure escalation when needed... your day-to-day responsibilities...

Exceptional customer service and confident communication skills, customising your interaction to the individual customer personalities and contexts...

* executes technical service to the requests, problems, or planned service activities... * solutions are provided by using remote/onsite diagnostics, troubleshooting...

The customer experience department is also a crucial link between departments, closely working with sales and our experts as well as other departments to improve...

customer-centric: deep passion for customer service, committed to understanding and addressing customer needs... ensure customer satisfaction across matrixed stakeholders...

The customer lifecycle data steward sits within the global data management team, and will be reporting directly to the customer lifecycle supervisor...

Inform about any business opportunity discovered at the customer through the relevant channels... the successful candidates will report to the service delivery manager...

The role as a german customer service advisor you will represent a well-known insurance company... free health insurance after 6 months in service...

We are proud of our people at the service of technology... job description data collection and analysis: gather data from various sources to calculate key performance...

* provide information, advice, and assistance to customers regarding standard services and service catalog offerings... * respond to customer inquiries, clarify...

Minimum of 6 months working in bpo production or comparable customer service  should be at least one certified/finalized professional education benefits...

Minimum of 6 months working in bpo production or comparable customer service  should be at least one certified/finalized professional education   benefits...