EMPREGO CUSTOMER EXPERIENCE WITH RELOCATION LISBOA, LISBOA

The customer experience department is also a crucial link between departments, closely working with sales and our experts as well as other departments to improve...

Support the measurement of customer happiness and drive customer satisfaction upwards... deliver a professional level of customer experience through excellence in...

Requirements * you preferably have experience in customer service... * you preferably have experience working with crms like salesforce, hubspot or sap...

* work with the kcms/ commercial team to establish and strengthen customer relationships... * passion to drive closures & high-level customer service orientation...

Previous experience in customer service is a plus... management of complaints and incidents with orders... enjoy perks like staff discounts, health insurance, gym...

customer relationship * build and maintain strong operational customer relation... * salesforce experience is preferred... to contribute to the mission of our enterprise...

experience in customer service, order management, or related roles... customer service strategy: contribute to the development and execution of our customer service...

Collaboration with cross-functional teams... work with customer experience design team to design optimal customer journeys by providing insightful data points...

* ensure the timely and successful delivery of our solutions according to customer needs and objectives... * tailor content and communication style to service a...

Documenting all customer inquiries... troubleshooting and resolving customer issues... at least 12 months of customer support experience in a contact centre...

Work with the customer support specialists on escalated tickets...   work with the customer support specialists on escalated tickets... preferred experience in network...

Preferably with a b... experience managing service and/or operational level agreements with strong customer  service, interpersonal and active listening skills...

* prior experience working with tech teams like developers/engineers and qa... * quality-driven people with a passion for creating extraordinary customer experiences...

* balance customer service needs with company financial objectives, serving as an intermediary with carriers as needed... skills & experience: * 1 to 3 years of...

You are customer and quality oriented... ensuring customer satisfaction and providing the best interaction within the customer service department...

Work closely with a small, tight-knit customer experience team, sharing responsibilities and supporting each other... technical proficiency: experience with technical...