EMPREGO CUSTOMER EXPERIENCE ROLE IN LISBOA, LISBOA

Preferably previous experience in a customer experience/service environment or a customer-related role (hospitality, tourism, retail, call-center, etc...

Your responsibilities and impact as a customer experience specialist will be... ensuring high level of customer satisfaction... skills, qualifications and interests...

Understands the organizational and customer success strategy... technical relevance · grows technical aptitude and industry awareness to translate customer interactions...

Exceptional customer service and confident communication skills, customising your interaction to the individual customer personalities and contexts...

Support the measurement of customer happiness and drive customer satisfaction upwards... previous experience in the telecommunications industry...

This is the perfect role for someone who already has a strong background or relevant experience in technical customer support and who has ideally worked in customer-facing...

* ensure the timely and successful delivery of our solutions according to customer needs and objectives... in this role you will strive to improve customer satisfaction...

experience managing service and/or operational level agreements with strong customer  service, interpersonal and active listening skills... able to work with non-technical...

As a customer service representative in the banking sector, you play a vital role in delivering an exceptional experience to customers while representing the brand...

Proven customer service experience in a similar role (insurance industry experience is a plus)... benefits: competitive salary commensurate with experience...

* customer service analytics & reporting: * play an active role in developing customer service analytics to improve decision-making... * strong organizational, analytical...

Documenting all customer inquiries... troubleshooting and resolving customer issues... at least 12 months of customer support experience in a contact centre...

customer-centric: deep passion for customer service, committed to understanding and addressing customer needs... work closely with a small, tight-knit customer experience...

·      experience in the pharmaceutical industry... ·      experience in the otc process... ·      support the customer finance team... we are seeking a highly skilled...

·      experience in the otc process... ·      experience in the pharmaceutical industry... ·      experience in a shared services organization...

We'll do our best to match you with the right job, whether it’s this or another role... job title: customer service agent (german-speaking) - banking company job...