EMPREGO CUSTOMER EXPERIENCE ADVISORS WITH LISBOA, LISBOA

The customer experience department is also a crucial link between departments, closely working with sales and our experts as well as other departments to improve...

Support the measurement of customer happiness and drive customer satisfaction upwards... deliver a professional level of customer experience through excellence in...

Previous customer service experience is a plus but not mandatory... 6-month contract with the possibility of renewal... ensure customer satisfaction while following...

Ensuring high level of customer satisfaction... knowledge of the value and impact that a good customer experience can create... your responsibilities as customer...

Your responsibilities and impact as a customer experience specialist will be... ensuring high level of customer satisfaction... you are a team player and you are...

customer success leadership · listens to conversations with customers and begins to align objectives with the current (company name) portfolio of work in the customer...

* ensure the timely and successful delivery of our solutions according to customer needs and objectives... * tailor content and communication style to service a...

Work with the customer support specialists on escalated tickets...   work with the customer support specialists on escalated tickets... preferred experience in network...

Documenting all customer inquiries... troubleshooting and resolving customer issues... at least 12 months of customer support experience in a contact centre...

Preferably with a b... experience managing service and/or operational level agreements with strong customer  service, interpersonal and active listening skills...

* prior experience working with tech teams like developers/engineers and qa... * quality-driven people with a passion for creating extraordinary customer experiences...

* balance customer service needs with company financial objectives, serving as an intermediary with carriers as needed... skills & experience: * 1 to 3 years of...

Work closely with a small, tight-knit customer experience team, sharing responsibilities and supporting each other... technical proficiency: experience with technical...

Benefits: competitive salary commensurate with experience... proven customer service experience in a similar role (insurance industry experience is a plus)...

Reporting to the customer service supervisor, you will gain excellent hands-on experience in a fast-paced fashion environment... operations we're passionate about...

A strong customer orientation is essential in this role, as is a dedication to helping and fostering positive relationships with native level czech and b2 english...