EMPREGO CUSTOMER CONTACT CENTRE INFORMATION LISBOA, LISBOA

contact center or high level customer support: 1 year (required)... role overview: we are seeking a motivated customer response centre specialist to join our dynamic...

Exceptional customer service and confident communication skills, customising your interaction to the individual customer personalities and contexts...

Documenting all customer inquiries... at least 12 months of customer support experience in a contact centre... troubleshooting and resolving customer issues...

What you will do in this role as a customer service representative, you will: manage incoming phone calls identify and assess customers’ needs to achieve satisfaction...

For further information about the position please contact us via... the customer lifecycle data steward sits within the global data management team, and will be...

Amazing office right in the centre of lisbon... ability to quickly switch between various customer channels like phone and e-mail communications...

Our products and services set the standards for the future: customer focus, technological innovation and sustainable business models... descrição do emprego as information...

Our office is located in the centre of the city... about the role: our customer customer team is here to deliver first-class support in a simple, effective, and...

Pages); names and contact information for at least 2 references... english is the official language of the centre... ability to maintain confidentiality and handle...

Reporting to the customer service supervisor, you will gain excellent hands-on experience in a fast-paced fashion environment... covering the entire order journey...

* passion to drive closures & high-level customer service orientation - customer centricity... * responsible for cross sell/up sell, customer retention...

customer relationship management and digitized processing of clients focused on services such as: traveling (pre-departure travel, personal assistance, medical travel...

Provide commercial assistance to sales points and sales force: commercial information, prices, product availability - process requests for commercial and technical...

Create and update customer accounts in the system... handle all customer complaints: non-conforming orders, delivery delays, etc... enter all customer credit notes...

Creation and management of newsletters customer service: respond to customer emails and phone calls, providing information and support as needed...