EMPREGO CUSTOMER CENTER TEAM LEAD LISBOA, LISBOA

Monitor and report on key performance indicators (kpis) including ticket resolution times, customer satisfaction, and team performance... engineering, product development)...

Social events and team buildings... monitor and report on key performance indicators (kpis) including ticket resolution times, customer satisfaction, and team performance...

Our client, a world leader in sports betting and gaming entertainment is looking for a german speaking customer service team leader to join their team in lisbon! **requirements:** -...

Prior experience in accounts payable within a shared services center familiarity with remote team collaboration... you will lead the team in following established...

Desired: •    previous experience in a call center environment...       job description the legal and rg international team within customer services is responsible...

• integração na nossa equipa de customer care responsável pelo apoio e suporte à nossa rede de parceiros, o que nos permite realizar o nosso propósito: better management...

Understands the organizational and customer success strategy... technical relevance · grows technical aptitude and industry awareness to translate customer interactions...

Relay customer feedback to the product team, align with software engineering and engineering team for major cases and bugs, handovers between customer facing teams...

Responsibility for revenue retention and customer satisfaction... support new team members in their training... share knowledge and findings with the team members...

About the offer: customer care support position... as a member of customer care support you will be responsible to deliver an amazing customer care experience regarding...