EMPREGO CUSTOMER CARE TEAM LEAD LISBOA, LISBOA

Monitor and report on key performance indicators (kpis) including ticket resolution times, customer satisfaction, and team performance... engineering, product development)...

Social events and team buildings... monitor and report on key performance indicators (kpis) including ticket resolution times, customer satisfaction, and team performance...

Our client, a world leader in sports betting and gaming entertainment is looking for a german speaking customer service team leader to join their team in lisbon! **requirements:** -...

You will lead the team in following established procedures and maintaining audit compliance and supporting on process improvement activities...       #li-hybrid...

Your responsibilities and impact as a customer care advisor will be... being a real team player and committed to your work... knowledge of the value and impact that...

• integração na nossa equipa de customer care responsável pelo apoio e suporte à nossa rede de parceiros, o que nos permite realizar o nosso propósito: better management...

Now, what we are looking for is someone who enjoys communicating with customers, because in this team what we do is schedule pallet collections...

_____ ☺ now, what we are looking for is someone who enjoys communicating with customers, because in this team what we do is schedule pallet collections...

Understands the organizational and customer success strategy... technical relevance · grows technical aptitude and industry awareness to translate customer interactions...

Relay customer feedback to the product team, align with software engineering and engineering team for major cases and bugs, handovers between customer facing teams...

Responsibility for revenue retention and customer satisfaction... support new team members in their training... share knowledge and findings with the team members...

G summer parties, boat rides and regular team events... ability to positively interact with your team and other departments... you'll be part of an enthusiastic...

Our dynamic team is motivated by real-world problem-solving and customer-centric innovation... if you're driven by the same passion for creating exceptional customer...

lead tracking, reporting)... customer solutions expert (germanspeaker)... troubleshooting customer issues and providing suitable solutions... ) is an advantage...

This role involves working closely with the support team to efficiently answer customer inquiries and resolve issues... lead tracking, reporting) familiarity with...

Sales team leadership: manage and mentor a team of sales professionals, setting targets, monitoring performance, and driving high performance...