EMPREGO CUSTOMER ACCOUNTS PROFESSIONAL WITH LISBOA, LISBOA

Support the measurement of customer happiness and drive customer satisfaction upwards... deliver a professional level of customer experience through excellence in...

with our trusted brands, including persil and schwarzkopf, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore...

customer relationship * build and maintain strong operational customer relation... to contribute to the mission of our enterprise accounts, the customer success...

* engage in continuous discovery with assigned accounts to uncover upsell opportunities to drive expansion revenue within their portfolio... crm) to track all customer-related...

* balance customer service needs with company financial objectives, serving as an intermediary with carriers as needed... skills & experience: * 1 to 3 years of...

The customer experience department is also a crucial link between departments, closely working with sales and our experts as well as other departments to improve...

You’ll handle receivables, collections, ensure timely actions on overdue payments in alignment with customer credit guidelines, post customer payments to accounts...

Research new sales opportunities with the existing portfolio of accounts... you are customer and quality oriented... ensuring customer satisfaction and providing...

customer-centric: deep passion for customer service, committed to understanding and addressing customer needs... collaborate with customers to develop case studies...

* prior experience working with tech teams like developers/engineers and qa... * quality-driven people with a passion for creating extraordinary customer experiences...

Maintaining customer relationships * be the go-to person for customers with payment questions... * collaborate with sales and customer service to sort out any issues...

A strong customer orientation is essential in this role, as is a dedication to helping and fostering positive relationships with native level czech and b2 english...

Friendly, positive, and professional demeanor... investigate and resolve customer complaints and concerns with empathy and professionalism...

Send to the customer reconciliation debt letters monthly... collaborate with business in the customer dunning process attending different debt committees and supplying...

* collaborate with business in the customer dunning process attending different debt committees and supplying debts reports... * send to the customer reconciliation...

Requirements * you preferably have experience in customer service... * the application process consists of a short video call with talent acquisition, followed by...