EMPREGO CONTINUOUS SERVICE IMPROVEMENT SPECIALIST LISBOA, LISBOA

Assist in generating reports and interpreting metrics to identify improvement opportunities... maintain detailed records of customer interactions to ensure quality...

Lead continuous improvement initiatives that enhance service delivery effectiveness and efficiency through process modeling and simulation...

Implement continuous improvement initiatives in managed services processes to optimize performance and elevate service levels... document incidents, resolutions...

We are passionate about digital innovation and driving continuous improvement of processes with colleagues across the world... * reception, registering, assignment...

This position will include coaching the operations teams on process improvement methodologies using agile/scrum/lean and driving an overall culture that promotes...

Our service includes 24/7 monitoring, expert verification and response, customer care, service and maintenance services, and professional technical support...

Provide daily support, participate in go-live committee meetings, and drive continuous improvement... analyze and approve service requests and implement necessary...

Key competencies: attention to detail, remote teaming, problem solving, resourcefulness, business process & technology acumen, continuous improvement, strong communication...

Key competencies: * attention to detail, remote teaming, problem solving, resourcefulness, business process & technology acumen, continuous improvement, strong communication...

Identify sources and trends of technical problems to prevent future occurrences *under minimal supervision, provide after-hours service for escalated issues and...

Key competencies: attention to detail, remote teaming, problem solving, resourcefulness, business process & technology acumen, continuous improvement, strong communication...