EMPREGO ATENDENTE CUSTOMER EXPERIENCE LISBOA, LISBOA

The customer experience department is also a crucial link between departments, closely working with sales and our experts as well as other departments to improve...

Requirements * you preferably have experience in customer service... we're looking for an exceptional customer experience specialist to join our global cx team at...

Ensuring high level of customer satisfaction... knowledge of the value and impact that a good customer experience can create... living in or willing to relocate...

Your responsibilities and impact as a customer experience specialist will be... ensuring high level of customer satisfaction... from solving technical issues, providing...

* salesforce experience is preferred... customer relationship * build and maintain strong operational customer relation... to contribute to the mission of our enterprise...

Monitor impact and effectiveness of initiatives to improve the customer experience...   support customer journey mapping & design... we are seeking a customer journey...

You are customer and quality-oriented... ensuring customer satisfaction and providing the best interaction within the customer service department...

Exceptional customer service and confident communication skills, customising your interaction to the individual customer personalities and contexts...

* ensure the timely and successful delivery of our solutions according to customer needs and objectives... you'll be responsible for customer onboarding, increasing...

Support the measurement of customer happiness and drive customer satisfaction upwards... previous experience in the telecommunications industry...

* prior experience working with tech teams like developers/engineers and qa... about the role: our customer customer team is here to deliver first-class support...

experience managing service and/or operational level agreements with strong customer  service, interpersonal and active listening skills... preferably with a b...

A strong customer orientation is essential in this role, as is a dedication to helping and fostering positive relationships with native level czech and b2 english...

customer-centric: deep passion for customer service, committed to understanding and addressing customer needs... work closely with a small, tight-knit customer experience...

Documenting all customer inquiries... troubleshooting and resolving customer issues... at least 12 months of customer support experience in a contact centre...

·      experience in the pharmaceutical industry... ·      experience in the otc process... ·      experience in a shared services organization...