EMPREGO FRONT OFFICE AND CUSTOMER LEIRIA, LEIRIA

Nps and csat)... capture and monitor key customer success metrics (e... monitor and measure customer satisfaction and take proactive action to remedy any concerns...

Excellent organizer and planner with problem-solving and communication skills... flexible holidays and working hours... identify and qualify opportunities in co-ordination...

Proficiency in basic computer navigation skills (windows) and office tools... customer focus, agility and speed, problem solving, self-control/self-confidence and...

Persuasive and goal-oriented... self-motivated and self-directed... understand customer needs and requirements and identify sales opportunities...

Key responsibilities: manage customer reception and telephone service... virtual coffees and friendly lunches are used to share and discuss company and daily life...

Good understanding of business issues and customer expectations... fluent in english and portuguese... good communication skills, autonomy and proactivity...