EMPREGO CUSTOMER AND PRODUCTION MANAGER LEIRIA, LEIRIA

Nps and csat)... capture and monitor key customer success metrics (e... monitor and measure customer satisfaction and take proactive action to remedy any concerns...

Inperson interview with manager and hr (30 mins)... key responsibilities: manage customer reception and telephone service... virtual coffees and friendly lunches...

Good understanding of business issues and customer expectations... fluent in english and portuguese... good communication skills, autonomy and proactivity...

Excellent organizer and planner with problem-solving and communication skills... flexible holidays and working hours... identify and qualify opportunities in co-ordination...