EMPREGO CMDB MANAGEMENT SERVICE DESK

• adhere to it service management (itsm) frameworks and guidelines... • provide excellent customer service through phone, email, and the portal...

service desk expert (report & slas)... sólidos conhecimentos do processo de incident management e de change management... para exercício dos seus direitos de titular...

Procuramos um(a) consultor de service desk/desktop management para um projeto em lisboa... farás ainda parte de uma equipa cujos projetos terão grande exposição...

Procuramos um(a) consultor de service desk/desktop management para um projeto em lisboa... experiência na resolução de problemas de hardware, instalação de impagem...

Perfil: habilitações académicas ao nível do 12º ano; experiência profissional comprovada no processo de controlo de serviço e seus slas; experiência profissional...

Provide regular status reports, metrics, and updates to management on service mapping progress and cmdb health... skills & qualifications: experience: proven experience...

Prerequisites: 2-4 experience as a frontline service desk specialist... good to have skills: • record and inform users of progress in the service management system...

• to submit necessary service delivery reports... • proactive, service minded and able to multi-task... • assists service desk specialist in processing non-complex...

Skills: itil problem management change management servicenow what you can expect from us: together, as owners, let’s turn meaningful insights into action...

The service desk specialist supports an overarching platform for acquisition visibility data, analysis, and user interface known as the defense acquisition visibility...

Position description: work experience required: the level 2 service desk support technician (“senior”) provides support to the level 1 technicians within his/her...

Position description: work experience required:the level 3 service desk support technician (“senior”) provides support to the level 2 technicians within his/her...

• in-depth knowledge of help desk functions, process and procedures and quality of service measurement... • knowledge of problem tracking and other help desk tools...

Education • community college diploma and/or equivalent relevant work experience • excellent customer service skills • excellent communication skills (written, verbal...

Job title: network – service desk engineer position: associate systems engineer experience: 0... skills: english incident management incident response service request...

Skills: customer service & support process management telephony what you can expect from us: together, as owners, let’s turn meaningful insights into action...

Position description: service desk technician l1 skills: english service request management help desk/it services what you can expect from us: together, as owners...

Your role we are looking for motivated service desk analyst to integrate a project for one of our clients... * provide information, advice, and assistance to customers...

Excellent critical and analytical thinking abilitieshigh attention to detail, and high level of professionalismproactive, self-motivated, self-starter, minimal supervisionexcellent...