EMPREGO PORTUGUESE SPEAKING CUSTOMER SUPPORT BRAGA, BRAGA

As a customer advisor, you will... * proposing concrete solutions to improve the department and customer relations... in this role, we offer benefits that help you...

And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement...

* attend all type of contacts done by nespresso customer by voice, email or chat for both b2c or b2b business... what will make you successful * one- or two-years'...

Promote customer retention and loyalty by supporting successful inquiry outcomes... build strong customer relationships by handling inquiries with speed and professionalism...

As a customer service representative, you will... * promote customer retention and loyalty by supporting successful inquiry outcomes... * build strong customer relationships...

As a customer advisor, you will... * work to achieve key goals such as customer satisfaction and quality... in this role, we offer benefits that help you support...

What will make you successful  one- or two-years’ experience in customer facing (mandatory)  dominion of microsoft office (outlook, powerpoint, excel...

This position provides customer service support and resolution of routine problems regarding client's product or services... promote customer retention and loyalty...

* medical support available at the office (in linda a velha)... * actively collaborates with crc support functions (traffic and workforce, quality, second level)...

Collaborate with colleagues to enhance the overall customer experience... maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups...

* development and implementation of standard methodologies of training * provide training classes to new employees and/or service providing staff to ensure the quality...

As a customer service representative, you will... * exhibit warmth and enthusiasm in every customer interaction... * collaborate with colleagues to enhance the overall...

Please   consult the website of the portuguese directorate general for higher education:   https://www... to better support this stage, the candidate may be requested...