EMPREGO CUSTOMER SERVICE TRAINING QUALITY BRAGA, BRAGA

Deliver comprehensive internal training and onboarding programs for all employees, regarding service quality... serve as a service quality and compliance ambassador...

While previous experience in customer service or technical support is beneficial its not essential... if you have an interest in technology problemsolving and delivering...

While prior customer service or technical support experience is a plus it is not mandatory... excellent communication skills and a focus on delivering customer satisfaction...

In this role you will receive extensive training to ensure you are fully prepared to handle a variety of customer inquiries... this role is ideal for individuals...

Previous experience in customer service or technical support is beneficial but not required... you will receive full training to ensure you have the necessary skills...

And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement...

What you will do in this role as a customer service representative, you will: assist customers through multiple channels (email or phone) enthusiastically and professionally...

* work to achieve key goals such as customer satisfaction and quality... as a customer advisor, you will... * focus on providing first-class customer service and...

Focus on providing first-class customer service and assisting customers with a variety of questions and challenges work to achieve key goals such as customer satisfaction...

And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement...

As a customer service representative, you will... exhibit warmth and enthusiasm in every customer interaction... collaborate with colleagues to enhance the overall...