EMPREGO CUSTOMER SERVICE QUALITY MANAGER BRAGA, BRAGA

Deliver comprehensive internal training and onboarding programs for all employees, regarding service quality... serve as a service quality and compliance ambassador...

And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement...

What you will do in this role as a customer service representative, you will: assist customers through multiple channels (email or phone) enthusiastically and professionally...

Focus on providing first-class customer service and assisting customers with a variety of questions and challenges work to achieve key goals such as customer satisfaction...

As a customer advisor, you will... * work to achieve key goals such as customer satisfaction and quality... * focus on providing first-class customer service and...

And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement...

As a customer service representative, you will... exhibit warmth and enthusiasm in every customer interaction... have 1 year of experience in a call center or customer...

), the nestlé it and the integrated marketing services (ims) website & d2c service operation team... the website project manager takes ownership of the websites...