EMPREGO CUSTOMER CARE QUALITY MANAGER BRAGA, BRAGA

* development and implementation of standard methodologies of training * provide training classes to new employees and/or service providing staff to ensure the quality...

Act as a project manager for new and ongoing projects, to ensure proper execution of the deliveries from external and internal partners (integrated business services...

Development and implementation of standard methodologies of training provide training classes to new employees and/or service providing staff to ensure the quality...

We don’t care about your shoes, as long as you are wearing the right attitude... identity access management or coherent customer data handling for all users interacting...

And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement...

* manage customer/account queries to ensure sales ledger balances are clean on customer account; * successful management of due and overdue balances on customer...

* reception, registering, assignment and categorization of all customer claims and deductions raised by customers and/or internally; * contribute to continuous improvement...

Reporting to cash collection lead specialist, this professional will be responsible to manage due and overdue balances on customer account and maximizing on time...

Manage customer/account queries to ensure sales ledger balances are clean on customer account;  successful management of due and overdue balances on customer...

Manage customer/account queries to ensure sales ledger balances are clean on customer account; successful management of due and overdue balances on customer account...

•    reception, registering, assignment and categorization of all customer claims and deductions raised by customers and/or internally; •    contribute to continuous...

* reception, registering, assignment and categorization of all customer claims and deductions raised by customers and/or internally; * contribute to continuous...

Reception, registering, assignment and categorization of all customer claims and deductions raised by customers and/or internally; contribute to continuous improvement...

We don’t care about your shoes, as long as you are wearing the right attitude... in our aftersales unit, we create seamless customer experiences in web, app, ecommerce...

Reception, registering, assignment and categorization of all customer claims and deductions raised by customers and/or internally;  contribute to continuous...