EMPREGO ANALISTA HELP DESK JUNIOR

Deseja incorporar un analista de suporte – service desk por tempo indeterminado, para escritórios localizados na gondomar-oporto... 1-2 dias de teletrabalho...

You will work closely with the dev team to provide the best services to our traders and help avoid or fix major incidents in production... if you require an accommodation...

As part of the central support team you will have to manage: ● support the central ticketing system repository ● manage help desk software or ticket system and maintain...

• must proactively help junior team members in resolving issues while being open to share their knowledge... • adhere to iso and iso procedures • relevant office...

You will help teams prepare for internal and external audits like iso, cmmi, ssae etc... you will also analyze the reports, audits and assessments performed by junior...

• knowledge of problem tracking and other help desk tools... position description: • job requirements • responsibilities and skills • manage the organization wide...