EMPREGO DIRECTOR HR SERVICE DELIVERY ALBERGARIA A VELHA, AVEIRO

•    gather service requirements from new business partners and share them with d2d service leads to facilitate the preparation of service proposals...

Correction of deviations and process improvement: •    drives action plans to correct deviations in service delivery and implements process improvements as needed...

Manage service   collaborate with internal departments and agencies to achieve objectives...     drive best-in-class translations expansion and maintain the delivery...

Strong service orientation, efficient delivery... leadership of internal and external projects... proficiency and cooperation with the project team...

Meeting deliverable requirements, service level agreements and specific targets... good communication skills (team collaboration, call, chat, email, tickets, etc...