EMPREGO 3RD LINE SUPPORT

Field support technician (2nd line)... valorizam-se conhecimentos de base de dados sql (troubleshooting)... sólidos conhecimentos de componentes de hardware...

Als teil des 3rd-level-support-teams unterstützt du unsere field-mitarbeiter dabei, support für mehr als endanwender zu leisten... sie sind bei uns kein karriere-stopper!...

Acreditamos nas capacidades de todos, porque temos no nosso adn espírito de equipa e de entreajuda, empatia e respeito... perfil: habilitações académicas ao nível...

Experiência no sector das telecomunicações; conhecimentos sólidos de soap, rest, json e xml; proficiência em inglês, tanto escrita como falada...

Proven experience leading teams in a 24/7 technical support or helpdesk setup... a customer-first attitude with a deep commitment to delivering high-quality service...

Bmc helix) for ticket management, providing 2nd/3rd level support for mes desktop and server issues... as an mes design & support engineer, you will work on...

L1, l3), and 3rd parties... experience in it support or software engineering... desirable experience in application support in complex environments...

Key responsibilities: first line technical support: answer and respond to calls, emails, and support tickets, ensuring prompt and courteous assistance to all users...

What you will do to be the primary point of contact for local iot support and sales teams; take responsibility over generating and monitoring tickets; develop documentation...

Bmc helix) for ticket management, providing 2nd/3rd level support for the application and tool... we are here to support you throughout the application journey and...

Technical telephone support line to assist drivers and customer issues... provide technical support in connection with special checks and experiments...

Coordinates with l2/other support team when applicable...   the opportunity it support l1 analyst role, being the first line of support is to provide a single point...

Your responsibilities include: perform transactional hr support...   about the role: as member of the hr service delivery support team, you support the further...

About the role: to provide remote technical support by phone, e-mail or virtual applications to external and internal customers in an international medical capital...

Tourism costumer support advisor (m/f) – german speakers... • assist with internal support and training of new staff when required... the customer support consultant...