EMPREGO 3RD LINE SUPPORT

• experience: background in technical support is required... position description: we are looking for a detail-oriented technical support specialist with experience...

You will manage and control system related problems or questions, tracking and reporting in the form of support tickets, emails and direct phone calls...

Field support technician (2nd line)... na rumos consulting, os consultores integram projetos altamente desafiantes, com base em tecnologia de ponta e nos mais diversos...

"key responsibilities: - inbound calls; - sell cruises packages; - cross-sell or upsell cruises packages and associated products; - customer support for post-booking...

Perfil: habilitações académicas ao nível do 12º ano; experiência profissional superior a 2 anos em funções de field support, de forma remota; experiência profissional...

To support our support team were looking for a motivated  support specialist... escalate tickets which need further investigation by 2nd and 3rd level support...

Experience with sla-bound operations and screen-sharing/phone support... your responsibilities will span across various support levels, monitoring, and operational...

Experience writing faqs, canned responses, or internal support documentation... draft and deliver monthly reports summarizing support issues and community feedback...

Responsibilities: manage 1st & 2nd line it support and escalation, liaise with incumbent msp...   requirements:   proven experience in a 1st & 2nd line it...

Bmc helix) for ticket management, providing 2nd/3rd level support for mes desktop and server issues... as an mes design & support engineer, you will work on...

As the sales support specialist you will be responsible for what you’ll do: provide 1st level support to mypos merchants, partners, and sales consultants in the...

Key responsibilities: first line technical support: answer and respond to calls, emails, and support tickets, ensuring prompt and courteous assistance to all users...

You will offer support and coverage for business-as-usual service desk tasks, as well as support for local and national projects... primarily working with itsd work...

What you will do to be the primary point of contact for local iot support and sales teams; take responsibility over generating and monitoring tickets; develop documentation...

Coordinates with l2/other support team when applicable...   it support l1 analyst role, being the first line of support is to provide a single point of contact for...

If you love to help, solve problems, and make a difference in people’s lives, this opportunity might be for you! requisitos do trabalho provide 1st and 2nd line...

We have an exciting and challenging role within our team as a clinical support specialist based in porto... provide support to johnson & johnson medtech orthpedics...