TURKISH SPEAKING CUSTOMER ADVISOR

Are you fluent in Turkish and passionate about providing exceptional customer service Join our team in Lisbon as a TurkishSpeaking Customer Advisor specializing in email support.
With a focus on assisting Turkishspeaking customers this role offers the opportunity to utilize your language skills while working in a dynamic and supportive environment.
Enjoy competitive compensation comprehensive benefits including health and life insurance and ample opportunities for career growth and development.
Responsibilities.
Email Support Excellence.
As a TurkishSpeaking Customer Advisor your primary responsibility will be to provide timely and professional email support to customers.
Respond to inquiries address concerns and resolve issues promptly and accurately ensuring a positive customer experience with every interaction.
Language Proficiency.
Fluent in Turkish and with a minimum B2 level of English proficiency youll effectively communicate with Turkishspeaking customers while also collaborating with Englishspeaking colleagues and stakeholders as needed.
Customer Satisfaction.
Strive to exceed customer expectations by delivering personalized and empathetic support.
Understand customer needs anticipate their concerns and provide tailored solutions to enhance satisfaction and loyalty.
ProblemSolving.
Utilize your analytical skills and product knowledge to identify and resolve customer issues efficiently.
Collaborate with internal teams to escalate complex cases and ensure timely resolution.
Quality Assurance.
Maintain high standards of quality in all email interactions adhering to company guidelines and best practices.
Continuously evaluate and improve email response processes to optimize efficiency and effectiveness.
Benefits.
Competitive Salary.
Receive a competitive salary package commensurate with your skills and experience recognizing your valuable contribution to the team.
Health and Life Insurance.
Enjoy peace of mind with comprehensive health and life insurance coverage ensuring the wellbeing of you and your loved ones.
Career Growth Opportunities.
Take advantage of opportunities for professional development and career advancement within the company.
Access training programs mentorship initiatives and promotional pathways to support your growth and success.
Dynamic Work Environment.
Thrive in a dynamic and inclusive work environment where teamwork collaboration and innovation are encouraged and valued.
WorkLife Balance.
Benefit from a healthy worklife balance with regular working hours and the option for flexible scheduling when needed.
Professional Development.
Engage in ongoing training and development initiatives to enhance your skills knowledge and expertise in customer service and email support.
Qualifications.
Fluent in Turkish (both spoken and written) is essential.
Minimum B2 level of English proficiency is required.
Previous experience in customer service or email support is preferred.
Strong communication skills and the ability to empathize with customers.
Excellent problemsolving abilities and attention to detail.
Join Our Team.
If youre a Turkishspeaking customer service professional seeking a rewarding career opportunity in Lisbon apply now to become our TurkishSpeaking Customer Advisor.
Experience competitive compensation comprehensive benefits and a supportive work environment as you embark on a fulfilling career journey with us! Remote Work.
No