TEMPORARY CUSTOMER OPERATIONS SPECIALIST (2-MONTH CONTRACT)
Descrição da oferta de emprego
We're on a mission to change that.
We see compensation as everything a company gives its people in return for the work they do.
It should be easier to understand, offer, manage and spend.
Long-term, we're working towards becoming the place where compensation happens and is managed by those who award and receive it.
We're on our way to coining the term "Compensation-as-a-service".
Weâre proud to be backed by leading European VC funds, having raised over â¬20 million.
About Yo u Youâre a natural problem solver with a passion for delivering exceptional customer support.
Hereâs what weâre looking for.
You have a keen eye for detail You speak English and Portuguese fluently (Italian or Spanish would be a plus) Excellent communication skills and a warm, customer-focused attitude.
The ability to work independently and adapt quickly to remote work.
A drive to be part of something bigger than yourself The Role On a typical day, you will...
Provide operational support to the Customer Operations team Establish and maintain quality standards Identify inefficiencies and implement process improvements.
Help customers use specific features and resolve their issues.
Follow up with customers to ensure satisfaction.
Collaborate with internal teams to share customer feedback and insights.
Identify best practices to establish consistency and efficiency at scale.
Salary Range This temporary role offers a total gross package of ⬠to to ⬠per month.
The stages for this hiring process are.
CV Screening Interview I Interview II Equal opportunity employer.
Coverflex is an equal opportunity employer.
All applicants will be considered and analysed regardless of ethnicity, religion, gender identity, sexual orientation, national origin, age, or disability status.
Detalhes da oferta
- Coverflex
- Em todo Portugal
- Indeterminado - Indeterminado
- 21/11/2024
- 19/02/2025
This position provides customer service support and resolution of routine problems regarding client's product or services... the selected person will carry out the following functions: - ensure service delivered to our customers meets contractual key performance indicator (kpi's); - clarify customer......
We are big on team spirit, and that's why you'll work closely with the other departments of the company to be able to give our customers the best service and to increase customer satisfaction and loyalty... requisitos do trabalho you are fluent in italian and english (written & spoken) and have an understandable......
We are big on team spirit, and that's why you'll work closely with the other departments of the company to be able to give our customers the best service and to increase customer satisfaction and loyalty... requisitos do trabalho you are fluent in french and english (written & spoken) and have an understandable......
Customer satisfaction orientation and proactivity... be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... outros dados de posição paid onboarding period of one month (1000€ net)......
Over 2 years of customer support/technical support experience... acknowledge and efficiently resolve customer complaints, always striving to improve customer satisfaction... positive attitude, customer satisfaction orientation and proactivity... process and record customer and internal requests, orders......
Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓professional career progression and support throughout your career development... ✓reliable professional and progressive mindset......
Relocation package: 700 eur / flight and 1 month accommodation in a hotel... start: asap banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent......
Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓professional career progression and support throughout your career development... ✓reliable professional and progressive mindset......
At this job, you will: give customers a consistente path to a great experience! - guarantee the best service to our customers according to key performance indicator (kpi's); - clarify customer queries, using decision support tools to provide appropriate resolution to the customer; - create a good relationship......
Relocation package: 700 eur / flight and 1 month accommodation in a hotel... banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and......
