TECHNICAL WRITER
Descrição da oferta de emprego
Help us support our clients, developers and personnel through documentation that provides technical information, processes, system features in the form of user-guides, technical integration guides and online help content for the platforms and solutions that we provide.
What You Will Do Write and maintain Knowledge Based articles targeted at customers and internal users for our newest flagship product Farsight®.
Help us build and lead the technical writing and support functions for this new product Provide online support through Intercom or similar as needed Help us onboard our existing technical support team towards the new processes and product About You Smart and gets things done Excellent technical writing and communication skills in English Professional knowledge of French, German, Italian, Japanese or Spanish is a plus You have 5+ years experience as a technical writer or as support leader You have a strong understanding of software development and support processes Professional knowledge or prior involvement in renewable energy is a plus You have a 4-hour overlap with CET/CEST time zones as our teams are globally distributed You can travel to Italy within three months of hiring so we can get to know you Why Join Us We are a remote-first company and this is a fully remote position We build amazing teams with brilliant, happy, and motivated developers We do not waste your time! All interviews are conducted in a single day Earn Euro-level salaries with over 30 days of vacation, sick pay, and other benefits The role is a permanent full-time position.
We invest in people and understand great things happen if we do Be part of our amazing company trajectory over the next five years Travel to Sicily, Italy once a year for a fully paid company retreat
Detalhes da oferta
- BaxEnergy
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 11/04/2025
- 10/07/2025
We just need you to speak fluent portuguese (c2) and english (c2); have a professional technical background of at least 1 to 2 years (preferably in security and systems administration); experience in technical support of 1 to 2 years in it teams; as well as proficiency in analysis and problem solving......
If you love to help, solve problems, and make a difference in people’s lives, this opportunity might be for you! requisitos do trabalho provide 1st and 2nd line support to sioslife clients (social and healthcare sectors); diagnose and solve issues related to the sioslife software and client devices......
Administrative department business analyst, payroll manager, marketing specialist, administration supervisor, human resources officer, financial analyst, senior marketing analyst, logistics coordinator / expert, procurement officer, secretary / office assistants / office clerks / front desk clerks, account......
Assist users with pre-sales inquiries, general questions, and technical support issues... tasks: responsibilities:handle technical customer contacts for various products via phone, email, chat, and social messaging channels... requisitos do trabalho profile: french c2english b2experience in customer......
Administrative department business analyst, payroll manager, marketing specialist, administration supervisor, human resources officer, financial analyst, senior marketing analyst, logistics coordinator / expert, procurement officer, secretary / office assistants / office clerks / front desk clerks, account......
Cross-selling skills are a plus... provide customer tech support via phone and email, serving as the client's first point of contact... start: asaptasks: offer first-class tech support to clients after sales for various domestic appliance brands... communicate with customers by email or phone to provide......
Function as a mechanical engineer, you will be responsible for: technical support on the preparation of proposals with a focus on rotating and static equipment scope of work; perform engineering activities from conceptual, feed, and detail design; develop materials lists, data sheets, specifications......
Main responsibilities: provide engineering expertise and technical guidance throughout the project lifecycle... excellent verbal and written communication skills, with the ability to convey technical information... address technical issues and project challenges, providing solutions to keep the project......
No technical service center dedicamo-nos à intervenção técnica de equipamentos eletrónicos, provenientes das lojas... a direção technical service operations promove a liderança dos serviços de eletrónica, eletrodomésticos e todos os serviços para casa, contribuindo para a fidelização dos clientes e para......
No technical service center dedicamo-nos à intervenção técnica de equipamentos eletrónicos, provenientes das lojas... a direção technical service operations promove a liderança dos serviços de eletrónica, eletrodomésticos e todos os serviços para casa, contribuindo para a fidelização dos clientes e para......
