• Anunciar emprego
  • Registar CV
  • Entrar
Ir à oferta completa

TECHNICAL SUPPORT ADVISOR (GERMAN SPEAKER)

Descrição da oferta de emprego

Description: You want to be part of a multicultural team in a company which works alongside well-known brands?You want to relocate to the beautiful capital of Portugal – Lisbon?Then this could be the perfect opportunity for you to have your experience of a lifetime!Your responsabilities and impact as a Technical Support Advisor:In this position, you will be responsible for ensuring excellent customer service to the German market, creating exceptional value and solving any issues to deliver a consistent quality of service.The main responsibilities involve:Manage effectively all incoming queries in a customer service environment in regards to technical issues (trouble-shooting)Respond to incoming calls and emails from enterprise clientsGather information from customers, ensure resolutions of queries Maintain client relationships through product support over the phoneProvide high-quality serviceRecord all required data elements in CRM to provide a good follow-up and qualitative supportSkill, qualifications and interests you need to succeed in this role:You have the following language skills: native level of German + fluency in EnglishYou preferably have a previous experience of min. 6 months in Technical SupportYou have an interest in and willingness to learn and are tech savyYou have very good communication skills – both written and oralYou have the ability to operate in high pressure situationsYou are a team player, enthusiastic and self-starterYou have analytic and problem-solving skillsYou are Customer and Quality orientedValid Portuguese work permit or EU citizenship requiredWhat’s in it for you?Long-term opportunityWorking hours in rotative shifts depending of the projectA package in line with the market: 1100€ gross / month x 14 months + up to 100€ / month performance bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months)If you live outside Portugal: reimbursement (up to 400€) of initial flight ticket after 6 months within the company + 6 months of accommodation in shared flat provided by the company (rental fee to pay)Opportunity to be part of a challenging and fast paced environmentPossibility to collaborate with some of the biggest brands in the industryA multicultural and international environmentFully paid training, professional development and career evolutionYour Future CompanyStarted up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 employees.In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands.
Ir à oferta completa

Detalhes da oferta

Empresa
  • Blu Selection
Localidade
  • Em todo Portugal
Endereço
  • Indeterminado - Indeterminado
Data de publicação
  • 26/09/2024
Data de expiração
  • 25/12/2024
Como detectar ofertas falsas
Technical Support Specialist
Cluster OSL

Nice-to-have: 6 months’ experience in a technical support role... over 2 years of customer support/technical support experience... professional career progression and support throughout your career development... about your role provide exceptional technical support by handling inbound queries about......

German Customer Support - 5000€ signing bonus
SpotOn Connections

Our client is looking for a german customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......

Customer Support with German & English for Search Engine
Paco recrutiment

” we are looking for german speaking employees for our team in lisbon to support our customers... 2023 ! your tasks: ability to assist users with pre-sales, general inquiries, and technical support issues via phone, email, chat, social messaging channels (as assigned) ability to adapt the brand’s voice......

Customer Support Advisor Turkish
SmartRecruitments

As a turkish customer support advisor, you will:-assist clients via inbound calls, chat, or e-mail in the after-sales process by answering customers' inquiries and/or attending to potential requests... no previous experience is neededworking schedule time frames: full time 40h/weekwork location: lisbon......

German customer support - Barcelona office
Spoton connections

If you are a native german speaker with a passion for providing top-notch customer service, we encourage you to apply for this exciting opportunity... our international client is seeking a highly motivated and experienced german-speaking customer support agent to join their team in barcelona......

Technical support (m,,f) : french lighting solutions
Personalbüro u. herrmann

Assist users with pre-sales inquiries, general questions, and technical support issues... appropriately manage and escalate customer issues to higher support tiers... tasks: responsibilities:handle technical customer contacts for various products via phone, email, chat, and social messaging channels......

Technical support (m,,f) : italian consumer goods
Personalbüro u. herrmann

Use three different software programs during the support process... start: asaptasks: offer first-class tech support to clients after sales for various domestic appliance brands... provide customer tech support via phone and email, serving as the client's first point of contact......

Technical Support | Contact Center - PT/ING (M/F) | Lisbon
Get The Job

We just need you to speak fluent portuguese (c2) and english (c2); have a professional technical background of at least 1 to 2 years (preferably in security and systems administration); experience in technical support of 1 to 2 years in it teams; as well as proficiency in analysis and problem solving......

Remote German Customer Support Agent in Lisbon
SpotOn Connections

Our client, a multinational financial service corporation, is seeking a friendly and efficient german customer support agent to provide top-notch service to their clients... responsibilities: provide friendly and efficient service to customers as the first point of contact resolve customer issues and......

German Speaker Customer Service (Social Media) Remote work
SmartRecruitments

Are you looking for an exciting opportunity to work in sunny portugal? are you passionate about online advertising and new technology and would you like to join one of the leading companies worldwide? join a leading outsourcing company that specializes in providing customer/technical support and content......