TECHNICAL CUSTOMER SUPPORT - NORWEGIAN SPEAKING
Descrição da oferta de emprego
Oriente Lisbon Start Date.
11th September Language Requirements.
Norwegian.
Native English.
B2 (Upper Intermediate) Why Youll Love This Role.
Join a dynamic team and put your technical skills to the test by providing toptier support to customers around the world.
If youre passionate about helping others love solving problems and are ready to be part of a fastpaced environment this is the perfect opportunity for you! What Your Schedule Looks Like.
Monday to Friday.
AM PM (Rotational shifts) Saturday and Sunday.
AM PM 2 rotational days off each week for a healthy worklife balance What We Offer.
Base Salary.
(paid 14 times per year) KPI Bonus.
100 annually for hitting performance goals Meal Allowance.
7.
per day to keep you fueled up Transportation Allowance.
20 per month (starts on Day 1 and becomes free after 6 months!) Relocation Perks.
Airfare Reimbursement.
Up to 400 after 6 months (Economy class) Housing Support.
Apartment room for only 280/month discounted directly from your payslip for the first 12 months Your Mission.
As a Technical Customer Support Specialist youll be the goto expert for customers helping them navigate technical issues and offering assistance with product features software hardware and wireless connectivity.
Youll provide presales and postsales support ensuring smooth communication through phone email chat and even social media.
Key Responsibilities.
Respond to customer inquiries via voice email chat and messaging channels Deliver presales support handle general inquiries and resolve technical issues Maintain a consistent brand voice ensuring a seamless customer experience Escalate complex issues to higherlevel tech teams when necessary Collaborate with technicians and manage help tickets efficiently Keep accurate records of interactions in the system Contribute ideas for continuous improvement and adapt to a rapidly changing work environment Provide feedback on help content and assist with documentation What You Bring.
Native Norwegian speaker with strong written and verbal communication skills English B2 proficiency A genuine passion for helping people and strong problemsolving skills Comfort with a dynamic fastpaced environment and an openness to feedback Flexibility to work rotating shifts including weekends and holidays Ready to Make an Impact This is more than just a job.
Its your chance to be part of something bigger helping customers solve technical problems while growing your own career in a supportive and exciting environment.
Apply now and start your journey with us in Lisbon! Remote Work.
No
Detalhes da oferta
- Cross Border Talents
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 06/09/2024
- 05/12/2024
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