Ir à oferta completa

SWEDISH CUSTOMER SUPPORT – ONLINE VIDEO PLATFORM - LISBON

Descrição da oferta de emprego

Description: Embrace the future!Recently, we have seen streaming companies and websites taking viewers from classical TV into new services and devices.  This project is a pilot of a new support line for one of these services - the best-loved video streaming website in the world.You will be part of a multicultural team based in Lisbon, where you will provide outstanding multi-channel support to users of the service.You can see the details below and we would be happy to address any questions you might have.#BeCognizantSchedule:  Monday to Sunday, 5 days a week (40h)RESPONSIBILITIESAnswering queries from customers via phone, email, and chat;Provide general and technical support;Identify, troubleshoot, document and categorize cases and possible bugs;Make well-balanced decisions and help resolve inquiries according to defined policies and procedures;Escalate complex problems according to defined procedures. Requirements: 1-2+ years of customer service experience, preferably in contact center B2C and/or B2B environment, with live multi-channel customer support (phone, chat, email);Fluent in Swedish (C1) & English (B2);  Strong analytical, problem-solving and technical troubleshooting skills;Excellent interpersonal skills, able to be empathetic with colleagues and customers alike;Excellent professional writing skills and good typing speed. Offer: Competitive base salary and benefits;Training and career development opportunities;A fast-paced, ever-evolving environment;A culture of respect and human empowerment;Very nice office space by the Tagus River, served by several businesses and great access to public transportation.Company managed facilities with resting areas and everyday commodities:Company-sponsored activities and partnerships.
Ir à oferta completa

Detalhes da oferta

Empresa
  • Cognizant Technology Solutions
Localidade
  • Em todo Portugal
Endereço
  • Indeterminado - Indeterminado
Data de publicação
  • 10/09/2024
Data de expiração
  • 09/12/2024
Remote German Customer Support Agent in Lisbon
SpotOn Connections

Apply today and become part of our client's team in lisbon... our client, a multinational financial service corporation, is seeking a friendly and efficient german customer support agent to provide top-notch service to their clients... as the first point of contact, you will be responsible for resolving......

CUSTOMER SERVICE GERMAN SUPPORT LINE LISBON
Gi Group

You want be a customer service agent for one of the biggest technology multinationals in the world ? check the offer below... candidates should obtain more information about our privacy and data management policy in ttps://pt... tasks: – to be the point of contact of the costumers through a variety of......

Customer Support French & English for Remote work Lisbon
Paco Recrutiment

(40h tygodniowo) umowa o staż na czas nieokreślony z 3-miesięcznym okresem probnym proces rekrutacyjny online konkurencyjne wynagrodzenie i system premiowy: 890 € brutto x 14 miesięcy do 100 € premii za wyniki/miesiąc + premia złożoność 30 €/miesiąc dieta na wyżywienie 23 € netto dziennie ubezpieczenie......

German Customer Support - 5000€ signing bonus
SpotOn Connections

Our client is looking for a german customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......

Dutch Customer Support - 5000€ signing bonus
SpotOn Connections

Our client is looking for a dutch customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......

Customer Support with French & English for Search Engine
Paco Recrutiment

” we are looking for french speaking employees for our team in lisbon to support our customers... you don't need previous experience - we offer training ! location: oriente – lisbon company: american it company... respond appropriately to customer escalations and escalate issues and customers to higher......

Customer Support with Dutch & English for Search Engine
Paco Recrutiment

” we are looking for dutch speaking employees for our team in lisbon to support our customers... you don't need previous experience - we offer training ! location: oriente – lisbon company: american it company... respond appropriately to customer escalations and escalate issues and customers to higher......

Customer Support with German & English for Search Engine
Paco recrutiment

” we are looking for german speaking employees for our team in lisbon to support our customers... you don't need previous experience - we offer training ! location: oriente – lisbon company: american it company... respond appropriately to customer escalations and escalate issues and customers to higher......

Customer Support Advisor Turkish
SmartRecruitments

Give real-time, accurate information that empowers the customer to make decisions... as a turkish customer support advisor, you will:-assist clients via inbound calls, chat, or e-mail in the after-sales process by answering customers' inquiries and/or attending to potential requests......

German customer support - Barcelona office
Spoton connections

Our international client is seeking a highly motivated and experienced german-speaking customer support agent to join their team in barcelona... responsibilities: serve as the primary point of contact for customer inquiries via calls and emails provide high-quality customer service, ensuring customer......