SALESFORCE BUSINESS ANALYST

Position Description.
This is a hybrid role, so the selected candidate will ideally be located in Columbus, Ohio.
CGI, a Platinum Salesforce Implementation Partner, is seeking a Salesforce Business Analyst.
The Salesforce Business Analyst will be responsible for gathering requirements to allow for the configuration and development of the Salesforce platform to ensure the client’s business needs and objectives are being met by the solution.
This person will work with our clients to understand their business needs and help deliver value through technology using Salesforce.
Want to take your career to the next level? We’re growing rapidly and are looking for a Salesforce Business Analyst experienced in working in teams to gather requirements, design and develop quality solutions for our clients.
We’re looking for individuals that are experienced with Salesforce and adaptable at integrating it with disparate databases.
Would you describe yourself as someone who takes initiative to develop new ways of creatively solving complex business needs? If you’re looking for an opportunity where you can work with cutting-edge technology and grow your career in exciting ways, then CGI is the place for you.
Your future duties and responsibilities.
● Conduct sessions with stakeholders to gather and confirm business requirements ● Analyze and consolidate information to support the development of solutions to ensure business requirements are achieved ● Provide support to stakeholders in managing system and process changes ● Provide advice on application solutions ● Produce functional design documentation ● Create test scenarios for applications and enhancements, ensuring functional requirements are met ● Facilitate testing of Salesforce functionality ● Utilize and champion agile techniques to deliver successful project implementations ● Collaborate with team members to find better, more efficient ways of doing things ● Solve challenging business and technical problems ● Learn from your peers and our years of experience through training classes and our mentor program ● Grow in your career and enhance your abilities through certification Required qualifications to be successful in this role.
● Salesforce Administrator and/or Business Analyst Certification ● 3+ years of business analyst experience ● 1–3 years of prior Salesforce experience ● Experience facilitating workshops and discussion sessions ● Experience in data modelling, process mapping and specification documentation ● Experience with data migrations between Salesforce and other systems.
● Experience in creating business cases for technology-related solutions ● Professional experience in a test-driven and formal QA development environment ● Strong written and verbal communication skills - must be able to effectively convey information and recommendations to clients (technical and none-technical) Education ● Bachelor’s Degree or other related Degree ● Experience may be considered in lieu of completed Degree CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role.
The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications.
To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role.
Compensation decisions are dependent on the facts and circumstances of each case.
A reasonable estimate of the current range for this role in the U.
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is $.
Benefits CGI's benefits are offered to eligible professionals on their first day of employment to include.
Competitive compensation Comprehensive insurance options Matching contributions through the 401(k) plan and the share purchase plan Paid time off for vacation, holidays, and sick time Paid parental leave Learning opportunities and tuition assistance Wellness and Well-being programs #LI-USCSG Skills.
Business Process Analysis Business Process Documentation Business Process Modelling Change Management Project Management Requirement Management Solution Analysis System Change Management What you can expect from us.
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging.
Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life.
That’s why we call ourselves CGI Partners rather than employees.
We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value.
You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last.
You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.
CGI provides reasonable accommodations to qualified individuals with disabilities.
If you need an accommodation to apply for a job in the U.
., please email the CGI U.
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Employment Compliance mailbox at .
You will need to reference the Position ID of the position in which you are interested.
Your message will be routed to the appropriate recruiter who will assist you.
Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job.
Emails for any other reason or those that do not include a Position ID will not be returned.
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All CGI offers of employment in the U.
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are contingent upon the ability to successfully complete a background investigation.
Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held.
Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check.
CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.