REMOTE SALES AGENT

ABOUT USIndie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone.
Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices.
ith over one million nights rented through our travel platform, we have welcomed more than travelers from 169 countries.
We offer a comprehensive and expanding array of road trip possibilities.
short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.
ooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued.
We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.
HE ROLEWe are seeking a proactive and results-oriented Remote Sales Agent to join our growing team.
In this role, you will engage with prospective and existing customers who have shown interest in booking a campervan but did not complete the process, or customers looking to enhance their existing bookings with add-ons, extras, or insurance.
You will also reconnect with past customers, encouraging them to embark on another unforgettable adventure with us.
If you have a passion for sales, enjoy helping customers realize their dream road trips, and thrive in a dynamic, remote working environment, this is the perfect opportunity for you.
his role is based in our Lisbon HQ.
HAT WILL YOU WORK ON?Lead Follow-Up.
Contact customers identified through commercial leads who have not completed their campervan booking online.
pselling and Cross-Selling.
Engage with customers who have existing bookings but have searched for extras, such as insurance, additional kilometres, or other services, to encourage them to finalise the purchase.
each out to customers who travelled with us 9 months ago, (both first-party and third-party campers) to promote new trips and special offers for the upcoming year.
ou will conduct virtual consultations with prospects and customers to present tailored options that meet their travel needs.
evelop strong connections with customers to build trust, ensure satisfaction, and foster loyalty for repeat business.
aintain detailed records of customer interactions, track sales activities, and provide regular updates to the sales team.
HO ARE WE LOOKING FOR?Proven experience in sales, preferably in travel, hospitality, or customer service industries.
xcellent verbal and written communication skills, with the ability to clearly present options and build rapport with customers.
ighly motivated, proactive, and able to work independently in a remote environment.
roficiency with CRM systems (e.
., Salesforce, HubSpot) and online communication tools (Slack, Google Workspace).
trong focus on understanding customer needs and delivering solutions that enhance their experience.
trong organisational skills to manage multiple leads simultaneously, track progress, and meet deadlines.
ast experience in upselling, cross-selling, or managing long-term customer relationships is a plus.
luency in English is mandatory.
re you ready to Go Indie?