REMOTE MANAGER LEIRIA REGION

Role Overview.
Remote Manager Experience in our industry is not required; here are the skills and motivations to thrive in this position.
Enjoy customer relations driven by the desire to help others.
Appreciate working as part of a team.
Strong written communication skills.
Comfort with numerical data and computerized processing.
Key Responsibilities.
Manage customer reception and telephone service.
Process and follow up on cases following established processes and documentation.
Ensure reimbursement of benefits under health insurance and/or insurance contracts.
Ensure quality and compliance in processing.
Collect contributions and manage budget tracking for corporate clients.
Working Conditions.
Contract Compensation and Benefits.
Permanent contract (CDI) under Portuguese law.
Gross monthly salary of EUR over 14 months evolving ( EUR at 6 months EUR at one year).
Endered meal card.
8 EUR per working day Multicare Health Insurance (includes dental optical and hospitalization) with a 5 EUR/month contribution.
Performance bonus linked to achieving objectives from the first annual review (between March and June and in two amounts.
In line with objectives 40 EUR/month for 1 year Beyond expectations 80 EUR/month for 1 year) Additional bonuses include seniority and teleworking (0.
EUR/day telework).
Annual individual salary increases.
Birthday holiday.
Remote Work.
All candidates must either already reside in Leiria or at a maximum distance of 50km from Leiria.
Hybrid teleworking according to our internal teleworking policy.
Provision of complete IT equipment (laptop two screens mouse keyboard).
Coworking spaces in Leiria for monthly team days and ongoing training (BizWork and Startup Leiria).
Remote collaborative tools.
Microsoft Teams softphone.
Work Hours and Organization.
Monday to Friday 40 hours per week.
Flexible hours allow the accumulation of time to take half a day off monthly.
Work organization based on local calendar and Portuguese holidays (Carnival Lisbon municipal holidays...).
Overtime.
Overtime when needed is compensated with up to 2hour sessions morning noon or afternoon (starting from 7.
am to 7 pm).
Peak Activity Period (December 15 to January 15).
Maximum of 3 days of leave during this period due to high activity.
Integration Day.
HR integration day includes contract signing office tour workstation and daily life presentation and remote work kit collection.
Initial and Ongoing Training.
A comprehensive training center ensures strong Health and Insurance Management foundations and continuous skill development.
Career Growth.
Opportunities for internal mobility within various departments (technical managerial crossfunctional).
Internal Life.
Yearround events.
Christmas celebrations Review & Perspectives sessions.
Virtual coffees and friendly lunches are used to share and discuss company and daily life topics.
Awareness campaigns on nutrition sports practice etc.
How to Apply.
send your CV today The recruitment process for all candidates.
Video interview with Visio Talent (15 mins).
Online personality questionnaire Assess First (1 hour).
Inperson interview with Manager and HR (30 mins).
Practical exercise to assess skills (20 mins).
Response within 24 to 48 hours.
Starting Dates.
Remote Work.
No