QUALITY/TRAINER - GERMAN AND FRENCH SPEAKER
Descrição da oferta de emprego
A Day in the life of...
Development and implementation of standard methodologies of trainingProvide training classes to new employees and/or Service providing staff to ensure the quality of procedures according to the guidelinesLeverage the Learning Management System to ensure training development and the accuracy of records What will make you successful Advanced knowledge in German and FrenchKnowledge in English or PortugueseExperience using help desk software and remote support toolsKnowledge of CRM systems and social media/Community ManagementPrevious knowledge on Consumer Handling (3-year experience - preferable)Experienced in leading, training and coaching teams What we offer Local and International ExposureFlexible working environmentEngagement and wellbeing activities Os candidatos interessados, em cumprimento do definido no Regulamento (UE) (RGPD), são convidados a ler a política de privacidade em pt.
igroup.
om > Política de Privacidade Candidatos Parte da Gi Group Holding, a Gi Group reconhece e respeita a diversidade das pessoas e acredita que proporcionar igualdade de oportunidades, através de processos justos com base na meritocracia e competência profissional, valorizar a diversidade de semelhanças e diferenças que criam a singularidade de cada p
Detalhes da oferta
- GI GROUP
- Indeterminado
- 04/12/2024
- 04/03/2025
Demonstrate reliability and trustworthiness... ✓reliable professional and progressive mindset... ✓customer satisfaction orientation and proactivity... build a sustainable and mutually beneficial relationship between customers and the brand you represent... ✓positive attitude and willingness to perform......
Demonstrate reliability and trustworthiness... ✓reliable professional and progressive mindset... ✓customer satisfaction orientation and proactivity... build a sustainable and mutually beneficial relationship between customers and the brand you represent... ✓positive attitude and willingness to perform......
Strong communication skills, both verbal and written... excellent problem-solving skills and patience when dealing with users... ability to work independently and manage multiple tasks efficiently... collect and relay user feedback to improve overall user experience... tech-savvy, with the ability to......
Strong communication skills, both verbal and written... excellent problem-solving skills and patience when dealing with users... ability to work independently and manage multiple tasks efficiently... collect and relay user feedback to improve overall user experience... tech-savvy, with the ability to......
Start: 8th january tasks:tech support, voice/email/chatassist users with pre-sales, general inquiries, and technical support issues via phone/email/chat/social/social messaging channels (as assigned) adapt the brand’s voice and tone for interactions on both private (phone/email/chat/messaging channels)......
Customer orders related to customer reservations, orders and purchases... we act on a framework of transparency, responsibility and respect... requisitos do trabalho requirements - mandatory to detain b1/b2 in english (subject to the cambridge test); - german c1... our commitment and involvement, together......
Strong communication and collaboration skills... excellent problem-solving and troubleshooting skills... stay abreast of industry trends and emerging technologies in automation and robotics... program, troubleshoot, and optimize robotic systems to meet performance and quality standards......
Requisitos do trabalho mandatory proficiency in english and german strong client-facing and communication skills customer service orientation available to work in fixed schedules role purpose: provide first level contact and convey resolutions to customer issues properly escalate unresolved queries to......
Requisitos do trabalho mandatory proficiency in english and german strong client-facing and communication skills customer service orientation available to work in fixed schedules role purpose: provide first level contact and convey resolutions to customer issues properly escalate unresolved queries to......
Requisitos do trabalho mandatory proficiency in french and english strong client-facing and communication skills customer service orientation available to work in fixed schedules role purpose: provide first level contact and convey resolutions to customer issues properly escalate unresolved queries to......
