QUALITY ANALYST - DUTCH SPEAKING
Descrição da oferta de emprego
Our client is an an innovative company focused on making customer experiences top-notch, and we need YOU to help make that happen.
We're on the lookout for Dutch-speaking who are ready to join the team and bring some fresh energy to the table.
If you've got an eye for detail, love tech, and want to make a difference, keep reading! What You'll Be Doing.
As a QA or PQU Annotator, you'll be reviewing customer chats, emails, and calls to make sure they're up to our high standards.
You'll help identify patterns, spot areas that need fixing, and make sure our customer service game is always improving.
Basically, you'll be the quality control superhero we need to keep things running smoothly.
* Review and annotate customer interactions (calls, chats, emails) to make sure they're accurate and on point.
* Spot trends and patterns to help us improve our service and process.
* Provide helpful feedback to help agents do their best work.
* Use tools and software to log key details in customer interactions.
* Collaborate with the team to make sure we're always improving the experience for our customers.
What We're Looking For.
* Fluent in Dutch (both spoken and written).
* Attention to detail-if something's off, you'll catch it! * Tech-savvy-you love learning new tools and tech.
* Great at giving constructive feedback in a positive, clear way.
* Critical thinker who loves problem-solving.
* Bonus if you've worked in customer service or quality assurance before-but if not, we'll train you! What's in It for You.
* Work in or around Oeiras, Portugal (with flexible remote or hybrid options).
* Competitive salary and benefits.
* A chill, inclusive team that's always supporting each other.
* Plenty of growth opportunities-we want to help you level up your career! * A chance to work on exciting projects and make a real impact.
Who Should Apply.
If you're a tech-loving professional who's passionate about customer service and looking for a flexible job that lets you learn and grow, this could be your perfect fit.
Whether you're based in Oeiras or nearby, or if you're just looking for a remote role, we'd love to see what you can bring
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 13/03/2025
- 11/06/2025
€2100 annual language premium + meal allowance, transportation allowance, annual performance bonus and private health insurance... fluent in english (at least b2 level) able to cover shift rotation excellent communicator with highly developed interpersonal skills quick learner and adaptable to learn......
Requisitos do trabalho mandatory proficiency in english and dutch strong client-facing and communication skills customer service orientation available to work in fixed schedules role purpose: provide first level contact and convey resolutions to customer issues properly escalate unresolved queries to......
· monitor and remediate patching activity across a range of maintenance schedules... · create pre and post patch reports and present results to internal and client stakeholders... · complete emergency (zero day) patch deployments... · participate in routine audits to record patch levels and create reports......
Tasks:tech support, voice/email/chatassist users with pre-sales, general inquiries, and technical support issues via phone/email/chat/social/social messaging channels (as assigned) adapt the brand’s voice and tone for interactions on both private (phone/email/chat/messaging channels) and public (social......
Requisitos do trabalho german or dutch or french c2 or french or italian or danishenglish b2experience in customer support (preferable) outros dados de posição excellent remuneration package based on experience, skills and performancelife insurancemeal allowance + transport allowanceprivate health insurancerelocation......
Requisitos do trabalho • knowledge of a european language: french or dutch (c2 level)• english fluency (b2/c1 level)• university degree, preferably in human resources or similar... • create, update, and maintain analytical reports and databases... • attract candidates by using databases, social media......
Requisitos do trabalho languages: - english spoken and written correctly; - german spoken and written correctly... we're selecting call center operator (m/f) for a company in the services sector located in porto... do you link speak several language? are you fluent in german? do you have good knowledge......
Acompanhamento do planeamento detalhado das capacidades... autres activités diversifiées, c'est aussi une communauté de talents et d'experts engagés au quotidien auprès de leurs clients, dans un contexte d'environnements stimulants et responsables... un suivi régulier des périodes de maintenance en cours......
Rainsteal oil and gas will continue to establish new businesses, make acquisitions and alliances in order to steadily develop rainsteal oil and gas as a quality supplier... rainsteal oil and gas is a multidiscipline supplier to the oil and gas industry... our priority area is growth: growth in sales......
Food and restaurant department bakers/bartenders/chefs/chef de partie/sous chef/chef d' cuisine/cooks/dietitians, food and beverage servers, food service supervisors, restaurant and food service manager, catering manager, assistant beverage manager, kitchen manager, banquet coordinator, beverage server......
