PORTUGUESE CLAIM SPECIALIST - BRNO
Descrição da oferta de emprego
INBR About Czech Republic Czech Republic offers affordable, low-cost living, interesting culture, and lovely nature.
Brno is a great international student city known for its modernist buildings like Villa Tugendhat.
However, it still holds a charming old town area.
It is great for nature lovers with beautiful fields and hills like the Moravian fields.
Besides, it is a really affordable city with delicious and cheap food.
Another great advantage is that it is close to Prague, Vienna and Bratislava! So you can easily fit in a visit to these beautiful cities.
Click here to read more about moving to Czech Republic.
We offer Hybrid work model after probation period (2 days from office per week) New and modern offices with a game room, quiet space, kitchens, a terrace in the center of Brno, the second-largest city in the Czech Republic Relocation package Health insurance Discount card Cafeteria Meal allowance Flexible working hours Performance bonuses Team-building activities Bonus for referring your friends and acquaintances Earn extra money on night shifts and during the Czech state holidays 25 days of paid leave per year The job Your daily work will include tasks like these.
Manage and resolve customer claims with professionalism and fairness Investigate claims thoroughly and determine the appropriate course of action Ensure compliance with company policies and procedures Analyse claim trends and identify opportunities for process improvements Your qualifications You speak and write Portuguese fluently (at least B2) and also English fluently (at least B2).
Experience in relevant software systems (e.
.
CRM, claims management software).
You have a basic understanding and level of computer handling skills, with excellent analytical and data-driven decision-making skills; Ability to handle phone calls, respond to emails, and skillfully guide the client.
Have strong communication and customer oriented skills; you are punctual and reliable; highly skilled to handle incoming inquiries successfully and give a useful guidance to the client.
If you have any questions about the position, please feel free to send an email to .
Our recruiters are ready to help answering any question you may have!
Detalhes da oferta
- Job Squad
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 04/11/2024
- 02/02/2025
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