PORTUGEUSE CUSTOMER SUPPORT IN LISBON
Descrição da oferta de emprego
Customer Support Advisor (European Portuguese) Location.
Lisbon Portugal Work Schedule.
Fulltime position (40 hours per week).
Rotating shifts including nights (Monday to Sunday).
Two days off per week (rotative).
Contract Duration.
Initial contract of 6 months with the possibility of renewal.
Compensation.
Base Salary.
payments throughout the year).
Performance Bonus.
80 for every 11 months worked.
Key Responsibilities.
Provide exceptional customer support in European Portuguese through various channels including phone email and chat.
Respond to customer inquiries and troubleshoot issues delivering effective solutions promptly.
Maintain accurate records of customer interactions and update relevant information as necessary.
Work collaboratively with team members to enhance the overall customer experience and ensure service excellence.
Identify opportunities for process improvements and share feedback with management.
Qualifications.
Native or fluent in European Portuguese (please note that Brazilian and other South American Portuguese speakers will not be considered).
Strong verbal and written communication skills.
Prior experience in customer service is preferred.
Excellent problemsolving skills and attention to detail.
Ability to thrive in a teamoriented environment.
Position.
Customer Support Advisor (European Portuguese) Location.
Lisbon Portugal Work Schedule.
Fulltime position (40 hours per week).
Rotating shifts including nights (Monday to Sunday).
Two days off per week (rotative).
Contract Duration.
Initial contract of 6 months with the possibility of renewal.
Compensation.
Base Salary.
payments throughout the year).
Performance Bonus.
80 for every 11 months worked.
Key Responsibilities.
Provide exceptional customer support in European Portuguese through various channels including phone email and chat.
Respond to customer inquiries and troubleshoot issues delivering effective solutions promptly.
Maintain accurate records of customer interactions and update relevant information as necessary.
Work collaboratively with team members to enhance the overall customer experience and ensure service excellence.
Identify opportunities for process improvements and share feedback with management.
Qualifications.
Native or fluent in European Portuguese (please note that Brazilian and other South American Portuguese speakers will not be considered).
Strong verbal and written communication skills.
Prior experience in customer service is preferred.
Excellent problemsolving skills and attention to detail.
Ability to thrive in a teamoriented environment.
Remote Work.
No
Detalhes da oferta
- Cross Border Talents
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 25/10/2024
- 23/01/2025
Our client is looking for a german customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......
Our client is looking for a dutch customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......
Requisitos do trabalho you are fluent in italian and english (written & spoken) and have an understandable and clear way to speak and express yourself you enjoy customer contact and know how to deal with challenging customers in a professional and friendly manner ideally, you would already have some......
Requisitos do trabalho you are fluent in french and english (written & spoken) and have an understandable and clear way to speak and express yourself you enjoy customer contact and know how to deal with challenging customers in a professional and friendly manner ideally, you would already have some......
Requisitos do trabalho requirements:native/fluent in turkish, both oral and written... fluent in english (at least b2 level)previous experience in customer support roles, ideally from contact centres is preferredpossess excellent writing and verbal communication skills to simplify technical language......
Start: asap banking project: german on-site in lisbon role: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... relocation package: for candidates from abroad, 4 weeks in a hotel + transportation;for candidates relocating internally, 2 weeks......
Provide account and application support to customers namely with regards to software functionality... 2024 work from home in districts: castelo branco, leiria, santarem, portalegre, evoria, setubal, beja & faro online recruitment proces! the company: american film and entertainment studio, founded in......
Join our team in sunny portugal! work from home our international client in portugal is hiring! we're looking for talented individuals who speak dutch fluently to join our dynamic team... if you're passionate about customer support, content moderation, and providing top-notch customer care, this opportunity......
We just need you to speak fluent portuguese (c2) and english (c2); have a professional technical background of at least 1 to 2 years (preferably in security and systems administration); experience in technical support of 1 to 2 years in it teams; as well as proficiency in analysis and problem solving......
Apresentação do departamento e do cargo #departamento procuramos um representante de atendimento ao cliente (keepbiz customer support representative) para o nosso departamento de atendimento ao cliente que forneça conselhos, escuta e soluções para os nossos clientes... esta posição pode exigir turnos......