PAYROLL SYSTEM INTEGRATION ADVISOR

Position Description.
CGI – Payroll Services Centre (PSC) offers all-in-one cloud-based solution that simplifies Payroll and Human Capital Management.
We are proud of our privileged relationships with clients, and their satisfaction rate is very high.
Every day, our members help thousands of customers pay their employees in different industries.
In this role, you will contribute to the success of local businesses within a dynamic team, with over 700 professionals and more than customers! We are looking for a reliable and motivated individual.
Are you ready to play a key role? We are ready for you.
• Never stop learning.
we offer a complete, ongoing and paid training on Canadian payroll • Work-life balance.
a flexible weekday schedule.
• Work environment recognized as one of the best in the Canada (Great Place to Work certified) • Employee Assistance Program, Health and Wellness program, comprehensive insurance coverage, financial assistance for your job-related studies • Career development supported by a professional development plan • Access to our Share Purchase Plan and Profit Participation Plan as of your first day with us • Benefits that fit your needs.
Flexible insurance plan, telemedicine, and more! You will be required to complete a paid three-week (3) full-time training program for this position.
Your future duties and responsibilities.
The opportunity that awaits you.
Your Role.
ou will play a key role in supporting our clients and making a positive impact in their day-to-day operations.
You will bring a human touch to the relationship between clients and the company, becoming their trusted advisor.
In a typical day, your main tasks will include.
• Onboarding new payroll service clients and implementing selected complementary modules • Analyzing and confirming client needs, ensuring their satisfaction, and performing necessary follow-ups • Conducting tests to ensure quality and adherence to the current ISO process • Training clients on the use of software and informing them about relevant legislation • Assisting clients with their initial payroll runs • Performing various administrative tasks, such as billing, managing portal access, documentation, follow-ups, etc.
• Staying informed about updates and changes impacting our solutions.
Required qualifications to be successful in this role.
As a payroll solutions expert, you will assist clients via phone and online.
• College diploma (DEC) in administration, accounting, or a related field, or any equivalent combination of education and relevant experience • Minimum of four (4) years of experience in payroll • Strong customer service skills, along with excellent analytical, planning, and organizational abilities • Proficiency with Microsoft Office tools • Completion of the “Understanding Online Payroll Principles” course from Collège Ahuntsic or certification from the National Payroll Institute (an asset) • Basic accounting knowledge for general ledger integration (an asset) • Excellent command of written and spoken French Skills.
Analytical Thinking Customer Service & Support What you can expect from us.
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging.
Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life.
That’s why we call ourselves CGI Partners rather than employees.
We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value.
You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last.
You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
At CGI, we recognize the richness that diversity brings.
We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities.
As an equal-opportunity employer, we want to empower all our members to succeed and grow.
If you require an accommodation at any point during the recruitment process, please let us know.
We will be happy to assist.
Come join our team—one of the largest IT and business consulting services firms in the world.