NORWEGIAN SPEAKING CUSTOMER SUPPORT SPECIALIST TO PORTO!
Descrição da oferta de emprego
Detalhes da oferta
- Nordic Jobs Worldwide
- 01/11/2024
- 30/01/2025
This position provides customer service support and resolution of routine problems regarding client's product or services... we're selecting call center operator (m/f) for a company in the services sector located in porto... the selected person will carry out the following functions: - ensure service......
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Over 2 years of customer support/technical support experience... acknowledge and efficiently resolve customer complaints, always striving to improve customer satisfaction... positive attitude, customer satisfaction orientation and proactivity... nice-to-have: 6 months’ experience in a technical support......
At this job, you will: give customers a consistente path to a great experience! - guarantee the best service to our customers according to key performance indicator (kpi's); - clarify customer queries, using decision support tools to provide appropriate resolution to the customer; - create a good relationship......
Communicate with customers using various channels (telephone, email and chat)ensure customer satisfaction and provide professional customer supporthandle customer complaints, provide appropriate solutions and alternatives within the time limits and followidentify the issue the client is facing, troubleshoot......
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